Frequently Asked Questions (FAQ)
Find answers to the most common questions about AI Product Tools, from setup to advanced features
Find quick answers to the most common questions about AI Product Tools. If you can't find what you're looking for, check our other documentation sections or contact support.
General Questions
What is AI Product Tools?
AI Product Tools is a WordPress plugin that uses artificial intelligence to generate product descriptions, short descriptions, and tags for WooCommerce stores. It supports both OpenAI (ChatGPT) and Google Gemini AI providers.
Do I need technical knowledge to use this plugin?
No, the plugin is designed for users of all technical levels. It features an intuitive interface, setup wizard, and comprehensive documentation. However, advanced features like custom variables may require some familiarity with WordPress custom fields.
Is AI Product Tools free?
Yes, the core features are completely free. The Standard Bulk Generator offers unlimited generation, while the Advanced Bulk Generator provides 250 monthly credits for free users. You only need an API key from your chosen AI provider.
Which AI provider should I choose?
Choose OpenAI if:
- You want the highest quality content
- You're willing to pay for premium results
- You need advanced reasoning capabilities
- You prefer established, proven technology
Choose Google Gemini if:
- You want fast, efficient generation
- You prefer a generous free tier
- You need cost-effective bulk processing
- You want good quality at lower cost
Can I use both OpenAI and Gemini?
Yes, you can switch between providers anytime in the settings. However, you can only use one provider at a time for generation.
Installation & Setup
What are the system requirements?
System Requirements:
- WordPress: 5.0.0 or higher
- PHP: 7.4 or higher (8.0+ recommended)
- WooCommerce: Latest version required
- Memory: 128MB minimum (256MB recommended)
- Internet: Stable connection for API calls
Do I need WooCommerce?
Yes, AI Product Tools is specifically designed for WooCommerce stores. The plugin will not activate without WooCommerce installed and active.
How do I get an API key?
For OpenAI:
- Visit platform.openai.com
- Create an account and set up billing
- Go to API Keys section
- Create a new secret key
For Google Gemini:
- Visit aistudio.google.com
- Sign in with Google account
- Create a project if needed
- Generate an API key
Can I test the plugin before committing?
Yes! Start with single product generation to test quality and functionality. Both providers offer free tiers or trial credits to test the service.
Features & Functionality
What's the difference between Standard and Advanced Bulk Generator?
| Feature | Standard | Advanced |
|---|---|---|
| Credits | Unlimited | 250/month free |
| Custom Fields | No | Yes |
| Variables | Basic | Extensive |
| HTML Support | No | Yes |
| Speed | Fast | Optimized |
| Best For | Basic Needs | Growth-focused stores |
Can I customize the generated content?
Yes, you can:
- Edit content before applying it to products
- Customize prompt templates
- Use variables for dynamic content
- Set writing style and language preferences
- Adjust content length limits
Does the plugin support multiple languages?
Yes, both OpenAI and Gemini support 40+ languages. You can set your preferred language in the settings, and all generated content will be in that language.
Can I generate content for variable products?
Yes, the plugin works with all WooCommerce product types including simple, variable, grouped, and external products.
What content types can be generated?
Short Descriptions
Brief product summaries (typically 150 characters)
Full Descriptions
Detailed product content (300-800 characters)
Product Tags
Can I use my own custom fields?
Yes, in Advanced mode you can map any custom field to prompt variables. This includes:
- WooCommerce custom fields
- Advanced Custom Fields (ACF)
- Meta fields
- Third-party plugin fields
Pricing & Credits
How does the credit system work?
Credits only apply to the Advanced Bulk Generator:
- Free users: 250 credits monthly
- Premium users: Higher credit allowances
- Standard mode: No credits required (unlimited)
- Single generation: No credits consumed
What counts as one credit?
Generally, generating content for one product (short description, full description, and tags) consumes one credit. However, this may vary based on content length and complexity.
When do credits reset?
Credits reset monthly on your signup anniversary date. For example, if you signed up on the 15th, your credits reset on the 15th of each month.
What happens when I run out of credits?
When Advanced mode credits are exhausted:
- You can still use Standard Bulk Generator (unlimited)
- Single product generation still works
- You can upgrade to a premium plan for more credits
- Wait for monthly reset
Are API costs included?
No, you need your own API key and will be billed directly by the AI provider (OpenAI or Google). The plugin itself doesn't charge for API usage.
Technical Questions
Is my data secure?
Yes, your data security is prioritized:
- API keys are stored securely in WordPress
- Product data is only sent to AI providers for generation
- No data is stored on our servers
- All communications use HTTPS encryption
Does the plugin slow down my website?
No, the plugin only runs when you're actively generating content. It doesn't affect your website's frontend performance or loading speed.
Can I use this on multiple websites?
License terms depend on your plan:
- Free version: Can be used on unlimited sites
- Premium versions: Check your specific license terms
- Each site needs its own API key configuration
Does it work with page builders?
Yes, the plugin integrates with WordPress's standard product editing interface, which works with most page builders and themes.
Can I backup my settings?
Yes, you can export your plugin settings and import them on other sites. This includes prompt templates, API configurations, and custom variables.
Is it compatible with other plugins?
The plugin is designed to be compatible with most WordPress and WooCommerce plugins. However, conflicts can occur with:
- Other AI content generators
- Plugins that heavily modify product editing
- Caching plugins (may need cache clearing)
Content & Quality
How can I improve content quality?
Quality Improvement Tips:
- Provide better product data: Add detailed attributes, categories, and custom fields
- Customize prompts: Create specific templates for your brand voice
- Use appropriate models: Choose higher-quality AI models for important products
- Leverage variables: Use custom fields to provide specific product details
- Review and edit: Always review generated content before publishing
Will the content be unique?
Yes, each product gets unique content based on its specific information. However, similar products may have similar descriptions. Use custom fields and variables to increase uniqueness.
Can I maintain my brand voice?
Yes, you can:
- Customize prompt templates with brand guidelines
- Set specific writing styles
- Include brand voice instructions in prompts
- Use consistent terminology through variables
How do I handle products with missing information?
The plugin handles missing data gracefully:
- Variables with no data are skipped
- Default values can be set for empty fields
- Generation continues with available information
- You can add missing data and regenerate
Can I generate content in bulk for specific categories?
Yes, both bulk generators allow you to:
- Select products by category
- Filter by product attributes
- Choose specific product types
- Use custom selection criteria
Troubleshooting
Why is my API key not working?
Common issues:
- Format: Ensure correct key format (OpenAI starts with
sk-) - Billing: Check if your AI provider account has valid billing
- Permissions: Verify API key has necessary permissions
- Expiration: Check if key has expired or been revoked
Generation is very slow, what can I do?
Try these solutions:
- Reduce batch size: Process fewer products at once
- Check internet: Ensure stable, fast connection
- Server resources: Increase PHP memory and execution time
- Use faster models: Choose speed-optimized AI models
The plugin interface isn't loading properly
Common fixes:
- Clear cache: Clear browser and WordPress caches
- Check JavaScript: Look for console errors in browser
- Plugin conflicts: Deactivate other plugins temporarily
- Theme issues: Try with default WordPress theme
Generated content is not saving to products
Possible solutions:
- Permissions: Check WordPress user permissions
- Product status: Ensure products are not locked for editing
- Plugin conflicts: Check for conflicts with other plugins
- Database issues: Verify WordPress database is functioning
How do I report a bug or request a feature?
- Check documentation: Review all guides and FAQ first
- Search forums: Look for similar issues in support forums
- Gather information: Collect error messages, system info, steps to reproduce
- Contact support: Use appropriate support channels for your license type
Can I get a refund?
Refund policies depend on where you purchased:
- Free version: No refunds needed (it's free!)
- Premium versions: Check the refund policy of your purchase platform
- API costs: Refunds handled by AI providers (OpenAI/Google)
Related Topics
Troubleshooting
Detailed solutions for technical issues
Best Practices
Optimization tips and advanced techniques
Installation Guide
Complete setup and installation instructions
Quick Start
Get started with your first generation