Support & Contact
Get help and support for AI Product Tools WordPress plugin
We're here to help you get the most out of AI Product Tools! Our support team is ready to assist you with any questions, issues, or feature requests.
📧 Email Support
For technical support, feature requests, or general inquiries, please contact us directly:
🚀 What We Can Help With
Our support team can assist you with:
Technical Issues
- Plugin installation and activation problems
- API configuration and connection issues
- Bulk generation errors or failures
- Performance optimization questions
- Compatibility concerns with themes/plugins
Feature Guidance
- How to use Advanced Bulk Generator features
- Custom fields and variables setup
- AI Smart Parameters™ optimization
- Best practices for content generation
- Workflow optimization tips
Account & Billing
- License activation and management
- Plan upgrades and downgrades
- Billing questions and invoices
- Feature access and limitations
Integration Support
- WooCommerce compatibility
- Third-party plugin integration
- Custom development guidance
- API usage optimization
📝 Before Contacting Support
To help us assist you more efficiently, please include the following information in your support request:
System Information
- WordPress version
- WooCommerce version
- AI Product Tools version
- Active theme name
- PHP version
Issue Details
- Detailed description of the problem
- Steps to reproduce the issue
- Error messages (if any)
- Screenshots or screen recordings
- When the issue started occurring
Configuration Info
- Which AI provider you're using
- Selected AI model
- Current plan (Free/Pro/Business)
- Any custom settings or configurations
- Number of products in your store
⏰ Response Times
We strive to provide timely support based on your plan:
- Free Plan Users: 48-72 hours
- Pro Plan Users: 24-48 hours
- Business Plan Users: 12-24 hours
Response times may vary during weekends and holidays.
🔍 Self-Help Resources
Before reaching out, you might find answers in our comprehensive documentation:
Getting Started
Installation, setup, and first steps with AI Product Tools
Troubleshooting
Common issues and their solutions
FAQ
Frequently asked questions and answers
Best Practices
Tips and strategies for optimal results
🌐 Additional Resources
Plugin Homepage
Visit our main website for latest updates and announcements: https://aiforwoo.com
Feature Requests
Have an idea for a new feature? We'd love to hear from you! Include "Feature Request" in your email subject when contacting us.
Bug Reports
Found a bug? Please report it with detailed steps to reproduce the issue. Include "Bug Report" in your email subject.
💡 Tips for Better Support
- Be Specific: Detailed descriptions help us understand and resolve issues faster
- Include Screenshots: Visual information often clarifies problems immediately
- Test in Isolation: Try disabling other plugins to identify conflicts
- Keep Backups: Always backup your site before making changes
- Stay Updated: Use the latest plugin version for best performance and security
🤝 We're Here to Help!
Don't hesitate to reach out. Our team is committed to helping you succeed with AI Product Tools.